Q) Can I rent from you and leave
the vehicle somewhere else?
A) One-way rentals are not generally available. However, under
certain circumstances, it may be possible to leave a vehicle at a pre-arranged
destination. A collection charge will apply in these instances. Ask our
rental staff for details.
Q) Can I take your vehicle
abroad?
A) Yes, with our prior consent. Special terms apply for taking
vehicles outside the U.K. Our rental staff will be pleased to provide
you with full details.
Q) What documents will I need to provide when
hiring a vehicle from you?
A) You will need to bring your complete U.K. driving licence. Drivers holding the new photocard driving licence MUST produce both the card and the paper counterpart detailing driver history. Without
this, we are unable to hire to you. If you hold a foreign driving licence,
you must present this together with an International Driving Licence.
In addition to your driving licence, you will need to present two other
means of identification. These must include either a recent utilities
bill, or an official letter, showing your current address.
Q) What happens if I break
down?
A) In the unlikely event of a breakdown, we have arrangements with
ALL major roadside assistance companies. In order to speed up your recovery we deal with the breakdown personally. Our 24 hour breakdown number is 01276 36401
Q) Do I need a special licence
to drive a large van or mini bus?
A) You may drive vehicles up to and including 7.5 ton GVW on your
normal driving licence. For all vehicles in excess of 7.5 ton GVW, you
will require the relevant HGV licence. NB. Any vehicle exceeding 7.5 ton may only be hired to you on your own insurance.
Drivers who passed their driving test since January 1997 are ONLY eligible if they have passed a seperate HGV test. Please note that this also applies to vehicles exceeding 9 seats, i.e. minibuses. If you passed your test prior to January 1997, you may drive up to a 19 seat vehicle, but post January 1997 see's the 9 seat clause being imposed.
Q) How old do I have to be
to drive one of your vehicles?
You can drive our vehicles between the ages of 25 and 75 years
of age.
Q) I wish to be met at one
of the London Airports. Is this possible?
A) Take advantage of our meet and greet service. Hirers may by prior arrangement be met at the major London Airports. Please note a charge is applicable for this service. Please ask our rental
staff for details.
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